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1. Introducing the Knowledge Cafe
(NEWS/NEWS FROM FAO)
... service, or a topic for a future training session Please let us know what you need to work better - contact the Knowledge Cafe at Knowledge-Sharing@fao.org. ...

2. 2.8b Using YouTube to store and share FAO videos
(WEBGUIDE/WEB PUBLICATION BASICS)
...formation on optimizing videos, see YouTube's help page Optimising your video uploads 2. Contact the Web Guide team (web-guide@fao.org) to arrange the upload. Be sure to provide the...

3. Google Latitude
(NEWS/GLOBAL DEVELOPMENTS)
Latitude is a location-aware service that is based on Google Maps. Contacts can chose to share their location information by accepting invitations from each other. Their location is the

4. 2.8 Social Media Policy
(WEBGUIDE/WEB PUBLICATION BASICS)
...t tool for your needs can be challenging. If you are considering implementing a collaborative tool, please contact KCEW or KCT. Any blogs (wikis, etc) by FAO staff that occu...

5. Contacts
(RESOURCES/RESOURCES)
Please write to Web-Guide@fao.org if you have any comments, queries or questions. If you have a comment related to the content of a specific section/page of the Web Guide you may also&nb

...ny section of the Web Guide by using the Send a comment... button at the bottom of each page. You may also contact the Web Guide team at Web-Guide@fao.org. The Editorial Board (with representatives fr...

7. 9.4 Evaluation of Web sites
(WEBGUIDE/MAINTENANCE)
...nt (need for updates, thematic access, etc). Considerations: effort needs to be made to contact relevant users and have them fill out the survey. Care needs to be taken over represe...

8. 9.3 Traffic monitoring arrangements
(WEBGUIDE/MAINTENANCE)
...ries as well any special requirements your site may have (e.g. aliases, redirects and multiple locations), contact: web-stats@fao.org. Statistics on visits, visitors, top pages etc. can help yo...

9. 9.2 Update procedures for Web sites
(WEBGUIDE/MAINTENANCE)
...-time access. Data Owners or Division Directors should: contact the divisional Focal Point for Web management, to be granted access to the test envir...

10. 8.2 Promotion
(WEBGUIDE/LAUNCH)
...on officer assigned by KCI. If you believe your Web site merits a press release on the Newsroom home page, contact your communications officer. Post a news item on other FAO Web sites There a...

11. 6.11 Domains, URLs and aliases
(WEBGUIDE/CONSTRUCTION)
...sually hosting services are available only for decentralized offices however there can be some exceptions, contact KCE for more information. ...

12. 6.10 Providing access to search
(WEBGUIDE/CONSTRUCTION)
Procedure To help you determine which search engine is the most appropriate for your Web site, you can contact KCEW or KCT. In consultation, KCEW and KCT will evaluate your needs and where costs a

...or site organization. See 3.3 Define the site subject scope; review Metadata (see 4.4 Metadata); and contact KCE for any specific requirement for metadata schemas. If you have an informati...

...mmon to the majority of FAO Web sites include: Who we are; Frequently Asked Questions; and Contacts It is important to keep the titles of Web pages short, using easily...

...al which can then be searched using fields such as date, keyword etc. For more information on NEMS, please contact KCE. Community Directory Service (CDS) CDS is an application framework d...

16. 5.1 Review user needs
(WEBGUIDE/DESIGN)
...to build dialogue and gather feedback from users? E.g. do you need to gather structured feedback through a contact form? If it is a community-based site you are building, do you need a mailing list, W...

17. 4.2 FAO content repositories
(WEBGUIDE/CONTENT COLLECTION)
...r repositories. How to contribute, select, reuse and/or link to content should be discussed with the contact people for each system. Textual information web publishing: Electronic Info...

18. 4.1 Developing a content inventory
(WEBGUIDE/CONTENT COLLECTION)
... to be created and conduct research of existing content at the level of: Unit/Service/Division: contact the publications officer (if there is one), authors, the experts and technical office...

19. 3.5 Identify resources
(WEBGUIDE/PLANNING)
... to publish the Web site in all five FAO languages. To obtain an estimate for translation costs, contact KCC (mailto:GICM-Programming@fao.org) as they have a special fee per 1 000 words on a...

20. 3.1 Consultation
(WEBGUIDE/PLANNING)
...tions? In how many languages? In what formats: XML, HTML, Word? in what encoding? What is your time frame? Contact KCCM-Programming@fao.org for more information.   KCT - are you aware of current...

21. 2.4 Policy and legal matters
(WEBGUIDE/WEB PUBLICATION BASICS)
...erial on the FAO Web site, formal permission is required from the copyright owner. For more details please contact the Publishing Management Service. ...

22. 1.2 Quality criteria of Web sites
(WEBGUIDE/INTRODUCTION)
...ound on the WAICENT Standards and Guidelines Web page. For information about the current coding standards, contact KCT. ...

23. 9.1b Content freshness
(WEBGUIDE/MAINTENANCE)
Guideline  Review the validity of your content, e.g. last updated dates and contact details. Ensure news and events pages, recent publication lists, forthcoming meetings, site maps, etc, are kept

24. 9.1a Maintaining quality
(WEBGUIDE/MAINTENANCE)
...cally transferring the user to another page. If you require your Web pages to be redirected, please contact KCEW for assistance. Design and editorial consistency As new content is adde...

...graphic designers use to create images such as banners or to prepare photos for publication on a Web site. Contact your ITO to find out more about the licensing of this product within your department....

... can then be searched using specific fields such as date, keyword etc.For more information on NEMS, please contact nems@fao.org If you provide your own local news service, consider offering an ...

...ons. It includes CSS designer, cross-browser validation, inline image editing and MS Office cut and paste. Contact your ITO to find out more about the licensing of this product within your department ...

28. 6.8d Avoid spamming on e-mail addresses
(WEBGUIDE/CONSTRUCTION)
...s joe.bloggs@fao.org Use a form-based reply system This means that when a user clicks the contact link, a form appears that the user must submit without revealing your actual e-mail a...

29. 6.5b Converting Word documents into HTML
(WEBGUIDE/CONSTRUCTION)
...panies have been selected to convert documents in all FAO languages at a very competitive price. Contact the Corporate Document Repository team for the costs and the procedures. ...

30. 2.7c Content Management Systems (CMS)
(WEBGUIDE/WEB PUBLICATION BASICS)
...rial which can be searched using criteria such as date, keywords etc. For more information on NEMS, please contact nems@fao.org EMERGING CMS Since 2005, FAO has been investigating various ...

31. 2.6e Target platform specifications
(WEBGUIDE/WEB PUBLICATION BASICS)
...tion section of this Web Guide. For current application development standards and guidelines please contact KCT. Operating systems Windows...

32. 2.6b How to gather user information: user research
(WEBGUIDE/WEB PUBLICATION BASICS)
...search project. Specific skills are required to implement these methods and analyse the results. 1. Contact KCE for advice, guidance and coordination. KCE conducts user research and needs-asses...

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