1. Google to launch operating system
(NEWS/GLOBAL DEVELOPMENTS)

...r, they are going back to basics and completely redesigning the underlying security architecture so that users don't have to deal with viruses, malware and security updates. All the web-based ap...

2. Facebook is watching you... be aware
(NEWS/GLOBAL DEVELOPMENTS)

...gest social networking site just got bigger with the announcement that it has 300 million active monthly users from around the globe (see: BBC, 16 September 2009). Watch this video... ...

3. New visual search on Bing
(NEWS/GLOBAL DEVELOPMENTS)

... recently introduced a new "visual search" feature in to its search engine, Bing, which allows users to search for information using image galleries rather than text links. Microsoft c...

4. 1.3 An introduction to Web accessibility at FAO
(WEBGUIDE/INTRODUCTION)

...h to meet different user needs, preferences, and situations. This flexibility thus benefits other users, such as people using a slow Internet connection, people using new technologies such as i...

5. 2.8a Online content sharing services
(WEBGUIDE/WEB PUBLICATION BASICS)

...t on this page is still under review by the Web Guide Editorial Board Some Web sites store users' content (such as links or videos) and allow them to be easily incorporated into another ...

6. 2.8b Using YouTube to store and share FAO videos
(WEBGUIDE/WEB PUBLICATION BASICS)

Policy About YouTube YouTube is a video sharing Web site where users can upload, view and share short videos or multimedia presentations. Unregistered users can view most videos on the sit

7. The Future of Social Networking
(NEWS/GLOBAL DEVELOPMENTS)

...s. Search behaviour across sites is already being used to build profiles of individuals, for example users that visit multiple car sites will see more car adverts when reading the news. Tap...

8. Google Latitude
(NEWS/GLOBAL DEVELOPMENTS)

...plotted on a Google Map with links which allow them to phone, email or instant message each other. Users can follow either on a desktop PC version of Google Maps or soon on any mobile phone plat...

9. Facebook Connect
(NEWS/GLOBAL DEVELOPMENTS)

Facebook Connect is a new service that enables Facebook users to log-in to affiliated sites using their Facebook account.  This allows users to then share information from such sites with their F

10. Customized search from Google
(NEWS/GLOBAL DEVELOPMENTS)

Google has unveiled a tool that allows users to personalize internet searches with their own notes and changes. On 20 Nov 2008 Google launched SearchWiki which allows users to delete search r

11. The next phase of the FAO Open Archive project begins
(NEWS/NEWS FROM FAO)

...upport FAO document workflows, for electronic publishing and cataloguing; place FAO in a community of users who can provide support and feedback; and provide a stable, technically reliable platf...

12. Top Ten Mistakes in Web Design, by Jakob Nielsen
(NEWS/GLOBAL DEVELOPMENTS)

...ks Like an Advertisement Violating Design Conventions Opening New Browser Windows Not Answering Users' Questions Read a description of each point above in the full article, here. ...

13. End of Support for Netscape Web Browser
(NEWS/GLOBAL DEVELOPMENTS)

...2007, when it announced that it would be ending support for the venerable application. Even though users can still download Netscape 9, AOL will no longer provide any support at all for the brow...

14. A graphical overview of the FAO electronic publishing workflow
(NEWS/NEWS FROM FAO)

...c publishing workflow. These diagrams are available on the home page of the site CDR: A Guide for Users, or they you can be accessed directly here: A graphical overview of the FAO electronic pu...

15. Web Usability Matters
(NEWS/GLOBAL DEVELOPMENTS)

...sy to navigate (using expected design conventions) fast (pages should download quickly) efficient (users should be able to retrieve what they want) accessible (information should be retrievab...

16. 2.8 Social Media Policy
(WEBGUIDE/WEB PUBLICATION BASICS)

... perceived second generation of Web-based services that emphasize online collaboration and sharing among users. Examples are collaborative tools (wikis, blogs, etc.), communication tools (online commu...

17. Web 2.0. So?
(NEWS/GLOBAL DEVELOPMENTS)

...ols and folksonomies (user generated taxonomies) - that emphasize online collaboration and sharing among users. Though the term suggests a new version of the Web, it does not refer to an update to the...

18. Acronyms
(RESOURCES/RESOURCES)

... News and Events Management System The system allows users without HTML knowledge to post news and events stories on a Web site. ...

19. 9.4 Evaluation of Web sites
(WEBGUIDE/MAINTENANCE)

...important and often overlooked step. It helps to identify areas of the Web site to adapt to the intended users. A number of methods of evaluation can be used - they can highlight different aspe...

20. 9.2 Update procedures for Web sites
(WEBGUIDE/MAINTENANCE)

...gement, to be granted access to the test environment; ask access for themselves as well as for users designated to work on a certain site or set of pages; specify which user(s) shou...

21. 5.3c Web site design usability principles
(WEBGUIDE/DESIGN)

...ins should point to the official download page and not to a locally copied executable file. Many FAO Web users live in developing countries with slow connections and lengthy download times. Therefore,...

22. 5.2b Define navigation
(WEBGUIDE/DESIGN)

... information and find their way back through the levels easily and intuitively. Disorientating your users is guaranteed to send them away from your site. Checklist... Naviga...

23. 5.2a Identify Web pages and subject categories
(WEBGUIDE/DESIGN)

...eep them as generic and simple as possible. There are three good reasons for this: usability: users will be able to immediately understand the type of information they are about to view; ...

24. 5.4 Define technical implementation
(WEBGUIDE/DESIGN)

...nformation in tables, graphs and maps. KIDS is an application framework that has been developed to allow users to collect, store, display and visualize data, maps, raster images, metadata, reports and...

25. 5.1 Review user needs
(WEBGUIDE/DESIGN)

...the planning and content collection and preparation phases), you should review the needs of the intended users of your Web site. You have defined your audience (see 3.4 Define your audience), p...

26. 4.4f Metadata, search engines and their robots
(WEBGUIDE/CONTENT COLLECTION)

...ill not be indexed; NOARCHIVE - instructs a search engine not to provide archived copies of a page to users (of that search engine); NOIMAGEINDEX - is similar to NOFOLLOW, but instructs a search...

27. 4.3e How to write feedback, error messages
(WEBGUIDE/CONTENT COLLECTION)

...viations such as "an error of type 2 has occurred."; polite phrasing that doesn't blame users or imply that they are doing something wrong; precise descriptions of the exact proble...

28. 4.3c Organizing your text on the page
(WEBGUIDE/CONTENT COLLECTION)

... as newspaper editors. By making the page easily readable and scannable, you are improving ten-fold your users' experience of your site. Create subheadings and photos Attempt to break you...

29. 4.3a Writing a page of text
(WEBGUIDE/CONTENT COLLECTION)

...a user encounters Always assume that any page of your Web site might be the first page a user reads. Users will rarely begin reading a Web site from the home page and continue reading in a linear ...

30. 4.2 FAO content repositories
(WEBGUIDE/CONTENT COLLECTION)

...liographical records and images). Typically, they come with an administration/user interface that allows users to contribute, manage and share the items. There are several repositories in FAO t...

31. 4.1 Developing a content inventory
(WEBGUIDE/CONTENT COLLECTION)

...te contains FAO documents it is mandatory that they be included in the Corporate Document Repository, as users can also access them through this and other entry points. See the Corporate Document Repo...

32. 3.4 Define your audience
(WEBGUIDE/PLANNING)

At the planning stage, it is important to collect specific information about the target users for your Web site. Defining your audience might require ad-hoc user research. If you do not have im

33. 3.2 What and (who) is the site for and what is it about?
(WEBGUIDE/PLANNING)

... an opportunity to test the new design to ensure that it more closely meets the requirements of targeted users? Whom is the site for? At the planning stage, it is important to collect some sp...

34. 3.1 Consultation
(WEBGUIDE/PLANNING)

...igning, is the content selection and structure still valid - was the previous site found to be useful by users?   Target audiences - is previous user research available? Are there recent finding...

35. 2.2 Roles in Web publishing
(WEBGUIDE/WEB PUBLICATION BASICS)

... managing files on the site collecting, answering or routing feedback from users running routines for monitoring and solving technical and performance-related issue...

36. 2. Web publishing basics at FAO
(WEBGUIDE/WEB PUBLICATION BASICS)

This section covers basic concepts and practices in current Web publishing at FAO: it provides users with key information on corporate policies, work methods, available technology based on approved

37. 1.2 Quality criteria of Web sites
(WEBGUIDE/INTRODUCTION)

... or system. Usability can be quantitatively measured in terms of efficiency and effectiveness with which users can achieve tasks in a particular environment. Retrievability Site management sh...

38. 1.1 FAO and the Internet: What is an FAO Web site?
(WEBGUIDE/INTRODUCTION)

...te Document Repository (CDR) for dissemination purposes (see Corporate Document Repository - A Guide for Users). The WAICENT Framework The World Agricultural Information Centre (WAIC...

39. 9.1a Maintaining quality
(WEBGUIDE/MAINTENANCE)

...r. If you have renamed, moved or deleted your Web pages, use URL redirection. A redirect prevents users from receiving an error (when they visit a page that no longer exists) by automatically t...

40. 6.4a Graphic formats
(WEBGUIDE/CONSTRUCTION)

...SVG, making exchange easy. A major drawback to SVG is that it is not yet fully supported by any browser. Users of Web browsers must use plug-in technology, such as the Adobe SVG plug-in, to view SVG i...

41. 6.1c How to use the FTP server
(WEBGUIDE/CONSTRUCTION)

... of FTP is File Transfer Protocol. FTP is generally used to exchange documents and materials with users on the Internet. It should be used in the following cases: For large numbers of f...

42. 2.9b FAO servers and who has access?
(WEBGUIDE/WEB PUBLICATION BASICS)

...T) and the Knowledge Exchange and Capacity Building Division (KCE). Both these groups approve access for users to access drives and folders on these servers (specifically test servers such as Faoint0b...

43. 2.7c Content Management Systems (CMS)
(WEBGUIDE/WEB PUBLICATION BASICS)

A content management system (CMS) assists users in the process of administering a Web site's content. A CMS facilitates the organisation, control, and publication of a large body of documents, image

44. 2.7b Dynamic content
(WEBGUIDE/WEB PUBLICATION BASICS)

...uested. Dynamic content usually involves a CMS. CMSs are intended to reduce site maintenance by allowing users to enter content through an easy to use web-interface. When the content is retrieved, it ...

45. 2.6e Target platform specifications
(WEBGUIDE/WEB PUBLICATION BASICS)

...uideline The target platform specifications are the minimum hardware and software characteristics of users' computers, on which a Web site or system has to function fully and properly. The ...

46. 2.6d How to gather user information: Web site traffic monitoring
(WEBGUIDE/WEB PUBLICATION BASICS)

...contained in log files. These files maintain a history of page requests, holding information such as the users IP address, request time/date, page requested, HTTP code, bytes served and the referring ...

47. 2.6c Designing for the user
(WEBGUIDE/WEB PUBLICATION BASICS)

Guideline When you plan and design a Web site, focus on what your intended users want to do with the information on your site, not only on what you want to say. For example, one way to serve your

48. 2.6b How to gather user information: user research
(WEBGUIDE/WEB PUBLICATION BASICS)

...2. Prototyping. If you are releasing a prototype of a system, testing with a small sample of prospective users can give insight into the interface and the logical flow of information. This information...

49. 2.6a FAO Web sites: the user perspective
(WEBGUIDE/WEB PUBLICATION BASICS)

Guideline For a Web site to be successful and useful it is highly important to identify the target users and their requirements. Following are definitions, criteria and methods that will al

50. Corporate Document Repository – A Guide for Users
(Enlaces Web / Web Guide Links)

1.1-cdr, 6.5c-cdr